Customer reviews of Colchester Carriage Company
At Colchester Carriage Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Colchester Carriage Company
Based on 35 customer reviews
Smooth, efficient and reliable
By Samantha J on 04 September 2016 | Verified purchase
As we live over 150 miles away we asked for a description of the car. Based on this we left a refundable deposit and travelled down a few days later. We were a little sceptical as we had never left a deposit on a car un-seen before but when we arrived we were delighted. The car was better than described, they really were over fussy on the description which was good for us. Everything they had said they would do they did. John even made us a cup of tea which was much needed after a long drive. The transaction was smooth from start to finish. We have had the car 6 weeks now and we are delighted. Thank you John & Laurie
Hugely disappointed - 3rd rate dealer
By gareth s on 04 July 2017 | Purchase not verified
Purchased a Discovery 3 - 08 plate. Nothing wrong with the car per say but the ad / specification turned out to be something out of a Hans Christian Andersen fairy story. After the initial viewing and deciding to buy I noticed two features which were advertised were missing. This was pointed out and I requested that they check that there are no other items missing before concluding the deal. 10 days into the purchase I find that another feature is not on the vehicle. Also, at collection the speedo reading was approx 1950 miles more than the advertised mileage. The response to all this was sorry - "but we all make mistakes" So, lost a chunk of the vehicles specification. Been offered my money and p/e back but I have already spent out 100's of pounds. To change back again would result in more expenditure. Lastly, be aware of the CCC home page - compared to my experience it reads like an Enid Blyton bedtime story
First Rate Painless Service :)
By Penny S on 25 January 2017 | Purchase not verified
Beautiful car. John even met us at the station. Car was valeted, serviced and even had fuel in it. Can't fault them, the process was pain free and I drove away half an hour later in a stunning well looked after car. Thank you very much Colchester Carriage Company.
Stress free experience, 5 star service.
By Derek G on 06 January 2017 | Purchase not verified
Recently had the pleasure of doing business with John and Laurie from Colchester Carriage Company. Great service, great communication, and great vehicles too. I can highly recommend this business and the friendly way in which their customers are treated. 5 star all the way.
By Rob E on 19 December 2016 | Purchase not verified
I recently purchased a car from colchestercarriageco & unfortunately it developed a fault. I wanted to say hats off to John for treating me more than fairly, I would recommend his company to anybody.
Colchester Carriage Company
- 01206 251133
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 16:00|
All viewings are on an appointment only basis, this ensures that can we give you a one-to-one, personal service.
To avoid disappointment, please phone to confirm the car you wish to view is still available.
Appointments outside business hours are available by prior arrangement.